The Director of Counseling & Psychological Services (CAPS) supports the academic mission of the University by providing vision, leadership and strategic direction for a wide array of mental health programs, services, and initiatives that enhance students' capacities to be active, engaged and successful learners, and citizens in the University setting. The Director supervises a multidisciplinary team of more than 16 staff, manages an annual budget of $2 million, and works closely with other Student Health Services (SHS) Fee funded unit managers, including the Director of Health Promotion & Wellness and the Director of Student Health Services. Reporting administratively to the Associate Vice President for Student Affairs, and serving as a key member of the Student Affairs & Enrollment Management (SAEM) Leadership Council, the Director participates in cabinet area strategic planning, program and policy development, and decision-making.
The Director provides administrative oversight, guidance and accountability for CAPS by structuring the work effectively, defining the goals and objectives for the department, and facilitating strategies to achieve success. The Director also develops a culture of evidence by engaging in robust assessment of all student mental health services and activities.
The Director oversees operations and services that support the mental health and well-being of 30,000 students. Operations and services include: individual, couples and group therapy; triage; crisis counseling; Residential Life counseling; case management; faculty and staff training and consultation; Action Crisis Team (ACT) co-chair; Title IX advocacy; mental health records management system; accreditation and assessment; and the Peggy Smith Counseling Clinic (graduate counseling intern training clinic ). The Director supervises a diverse staff of professional counselor faculty, including clinicians licensed as marriage & family therapists, psychologists and clinical social workers. Additionally, the Director manages CAPS fiscal affairs, personnel, professional development, clinical policies/procedures, and facilities with the assistance of administrative staff.
The Director interprets, implements, and monitors compliance with all local, state, and federal regulations pertaining to mental health delivery systems. The Director: oversees mental health records system (currently paper-based and soon to be electronic), ensuring confidentiality of mental health information and HIPAA (Health Insurance Portability & Accountability Act) compliance; oversees the development, documentation, implementation, and assessment of departmental policies, procedures and protocols; maintains and monitors appropriate credentialing, licenses and certifications of staff training/qualifications; and maintains membership in appropriate professional associations to ensure that they remain current with best practices and remain familiar with emerging research trends and applications.
The Director must be an innovative leader and manager with the ability to creatively and strategically facilitate organizational change and develop staff members. The Director is expected to cultivate and sustain strong, collaborative working relationships with colleagues in other SHS Fee funded units so that students are provided a seamless health and wellness experience on campus.
Profession Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles Promotes and ensures the application of human resources professional responsibilities and ethical standards
Other Duties as Assigned
The successful candidate must, at a minimum, have an earned Doctorate in counseling psychology or a related field; possess Licensure issued by the California State Board of Psychology, or if the licensure is from out of state, the successful candidate must comply with the Board of Psychology regulations for obtaining licensure in order to practice in California; and have at least 8 years of work experience in student mental health and/or community mental health, including 5 years of administrative leadership experience. Additionally, the successful candidate must have extensive knowledge of, and strong capacity in, human resource management, fiscal planning/reporting and service optimization.
The ideal candidate will demonstrate substantial experience in supervising and coordinating mental health service and evaluation programs; and thorough knowledge of, and demonstrable success in, developing collaborative teams that work from shared values to achieve strategic priorities. Experience in working in a collective bargaining environment is preferred. The candidate is required to have general knowledge of local, state, and federal regulations (including HIPAA, FERPA, and the Jeanne Clery Act) pertaining to mental health care delivery systems. The ideal candidate will have demonstrated ability to interpret technical procedures and regulations, credentialing, and certifications of staff training/qualifications. Working knowledge of college mental health services IACS (International Association of Counseling Services) accreditation standards is preferred.
The successful candidate will demonstrate excellent oral and written communication, and clear analytical thinking and reasoning. The successful candidate will also have significant experience in managing complex budgets.
The successful candidate must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in higher education environments.
This position requires the successful completion of a background check.
Additional Salary Information: Salary is commensurate with experience.
Internal Number: 9566
About San Francisco State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.