A letter of interest is required for consideration for this position and should be attached as the first page of your resume. The letter should summarize your pertinent experience and understanding of the role.
Basic Function and Responsibilities
The Associate Chief Clinical Officer (ACCO) for Neurosciences, Behavioral Health and Pain/Addiction will be responsible for oversight and surveillance of overall clinical performance of ambulatory care within the University of Michigan programs related these programs. There will be a physician leader termed Ambulatory Care Clinical Chief (ACCC) for each of the following areas:
Has a direct reporting relationship to the CCO of UMMG who partners with the Executive Leadership Triad consisting of the Chief Nursing Officer (CNO) and the Chief Operating Officer (COO) of UMMG
The leadership triad partners closely with Department/Division leadership in areas of clinical strategy, coordination of education and research initiatives within clinics, faculty management and deployment and resolution of issues pertinent to clinic operations
The ACCO partners with the leadership triad of their interdisciplinary program to effectively oversee, operationalize, and implement UMMG strategic and operational priorities
Oversees the ACCC’s within their respective program to identify, resolve, and appropriately communicate safety, quality, and care delivery issues
Establish reporting relationships to oversee the ACCC’s and other medical leaders within their pertinent program and coordinate these relationships with Department/Division leadership
Oversee the development and delivery of all ambulatory patient-centered programs within their program in conjunction with Department/Division leadership, ACCC’s and associated triad leadership teams
Represent UMMG on committees and other activities ensuring collaboration and liaison with appropriate Department/Division and clinical-enterprise-wide groups
Support the UMMG Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities
Coordinate care delivery with other ACCO’s, regional clinic site medical directors, and UMMG leadership to coordinate care, resolve operational issues, share best practice and cascade pertinent information and resource requests in a bidirectional manner
Program Management (Clinical, Operational, Financial)
Approve and serve as first level of conflict resolution for issues related to space allocation, requests to relocate or expand services within their interdisciplinary and multi-specialty programs. If no resolution, ACCO and Department/Division will forward decision requests to UMMG leadership
Approve care model requirements for each specialty, including roles, responsibilities, and exceptions
Oversee identification of potential revisions to the staffing model based on analysis of visit and productivity data from ACU Group Leadership and ACU Clinic Leadership
Develop strategies to improve transition of care between inpatient, outpatient, and home care
Provide oversight for regulatory compliance with CMS, JC, and CLIA, as applicable, operations of supporting functions (including identification of areas for improvement).
Oversee ACCC’s responsibility for faculty and APP adherence to template and scheduling standards for access
Support establishment of priorities, areas of focus, and measurable targets for performance improvement for support services
Support identification of improvements for ambulatory facilities, including construction or renovation of structures and purchase of major equipment
Monitor clinical, operational and financial performance measures and metrics at the interdisciplinary or multi-specialty program level and disseminate information to stakeholders
Manages all requests for UMMG core support platforms coming from ACCC’s or other leadership within their interdisciplinary or multi-specialty program
Present on programmatic performance metrics to UMMG leadership and Department/Divisions
Oversee, support, and lead identification, design, and implementation of emerging care models, technology and technological solutions
Partner with UMMG Chief Quality Officer to achieve common quality and operational objectives
Faculty and Staff Performance Management
Contributes to ACCC performance evaluation in their ACCC role to Department/Division leadership who serves as primary evaluator
Support recruitment and selection of ACCC’s
Partner with leadership triad in the recruitment, selection, and evaluation of nursing and clinical administrative leaders
Approval of single specialty ACU Medical Directors who are identified by ACCC, Department/Division leadership
Attend and participate in professional and leadership development, curriculum, and relevant UMMG committees as required
Active Medical Staff Member
Progressively responsible experience in the management of health care delivery and a history of successful execution of initiatives
Progressively responsible administrative experience in departmental program, implementation, and evaluation within a complex academic medical center environment
Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with nursing partners, individuals, and/or teams, across disciplines
Demonstrated skill in change management
Credible, assertive, self-motivated physician with demonstrated clinical excellence and patient relationships
Ability to convey a vision of an integrated care delivery model and embrace organizational change
Comfortable leading people through a change process in a matrixed environment
Skilled at data management and analytics
Considerable knowledge of management principles, practices, and methods
To be determined, as soon as feasible based on re-allocation of candidate’s current effort
To be determined, based on identification of the Chief Clinical Officer’s assessment metrics.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 168047
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.